We care about your integrity


We are happy that people choose to share information about how they travel. At the same time, we understand the responsibility you are giving us when handling your data. To ensure that the information you provide is not misused or ends up in the wrong hands, we use several security systems. We take security measures into account in the design of the TravelVu app, where the data is stored, and in the processes for data analysis. We want you to feel safe when you contribute to a more sustainable transport system.

Only authorised persons can access data

To ensure that only authorised persons have the possibility to view and analyse the data, data extraction is limited to only a small number of key people at Trivector. Data extraction is stored in a confidential folder where only persons who need access to the data have access. In addition, data material Is not allowed to be placed on employees’ computers. Logs, computer programs, and routines ensure that data is protected securely.

Analyses for learning how the transport system works

The data material collected may only be used to investigate how the transport system is used. No other analyses are allowed. Results and logs from analyses are saved so that you can review which analyses have been completed. When results are presented, for example in reports or presentations, data is always aggregated so that individuals cannot be identified.

You have control over the data you provided

You have control over the data that you have supplied using TravelVu. You can always see the travel data that you have provided to us in the TravelVu app. At your request, we can send you your data in which we also include information recorded, for example which version of the app or the language used (this can also be seen in the app). You also have the possibility at anytime request that your data be deleted.

TravelVu ID

When you download the TravelVu app, a TravelVu ID is created and you can see it in your phone, that is how we connect data from the same phone and it is also used if you want us to delete your data.